The volatility of the global economy has made buyers cautious and they want to squeeze every last cent from their outsourcing contracts. It has become increasingly important to focus on spend management and, consequently, review supplier pricing in order to maximize outsourcing returns.

While a vanilla price benchmarking is good to understand if the existing/proposed rate cards are aligned with the market, it does not address the underlying reasons behind the problem and, therefore, may fail to provide a comprehensive solution.

This white paper analyzes such a situation – a hypothetical client situation modeled after multiple real-life client requests. It highlights the importance of an overall contract assessment (Strategic Engagement Review) and underlines the key pitfalls one may encounter while conducting a standalone price benchmarking.