In 2022, the outsourcing industry experienced significant attrition and wage hikes. However, those metrics stabilized in the first few months of 2023, and due to today’s economic environment, the focus has turned to cost control. To make the best decisions going forward and fulfill their cost-cutting mandates, business leaders must stay on top of these shifts.

In this webinar, our experts discussed the six key pricing and commercial themes observed in the first half of the year and how enterprises can incorporate them into their planning whether entering new outsourcing relationships, renegotiating, or consolidating.

Our speakers discussed:

• Which key outsourcing pricing and commercial themes were observed in the first part of 2023
• How these six themes are expected to play out for the remainder of the year
• How enterprises can use these themes to plan and execute on their cost-cutting directives