In the current outsourcing climate, organizations need to consider an evolving mix of providers, locations, and internal sites for service delivery. While adding new suppliers may feel counter to the traditional goal of supplier consolidation for lower prices, it may be critical today to balance talent availability, supply risk, and costs.

In this webinar, our speakers introduced the Rubik’s cube approach – balancing different types of service providers to build an optimal outsourcing portfolio strategy and ensuring specialist service providers bring in the capabilities and coverage needed for success.

Our experts tackled how to create proper work placement guidelines for providers and how to ensure the right balance of locations and providers. They also discussed forward-looking strategies to optimize outsourcing portfolios for 2023.

What questions did the webinar answer?

• How should organizations balance their outsourcing portfolios through an optimal supplier, delivery locations, and talent mix?
• How can firms add new suppliers in a strategic manner?
• How can organizations ensure best practices are followed for work placement within the outsourcing portfolio, especially for specialist providers
• What forward-looking strategies can organizations follow to optimize the portfolio mix?