In this webinar, we explored the 2022 global sourcing market, looking at key developments and overall growth trends for the service provider and GBS markets.

Additionally, we looked at the changes in location strategies adopted by service providers globally and the emerging trends in these locations. We also discussed the impact of the expected economic slowdown on the market’s overall workforce strategy and offered recommendations to service providers, focusing on which trends to monitor, the importance of sustainable workforce strategy, and the relevance of cost in location decision-making.

What questions did the webinar answer for the participants?

• How has the global service market evolved in 2022, and what are key developments across leading global service providers?
• How has the location strategy for service providers changed in the past couple of years?
• How will the expected macroeconomic slowdown impact the war on talent?
• What are some of the key steps service providers should take as they face the economic slowdown?