For many enterprises, the previously cautious investment environment of 2024, caused by economic pressures, recessionary sentiments, and geopolitical uncertainties, is now shifting towards a more aggressive and strategic focus for 2025. Digital workplace transformation initiatives, spearheaded by innovations such as generative AI, Copilots, and the metaverse, are poised for a rapid uptake by service buyers. The ongoing demonstrations of these technologies’ industry-specific advantages, clearer proof of ROI, improved regulations and compliance, and successful scalability and integration, as well as the deployment of pent-up investment funds, are the key drivers for this change.

Bolstered by industry expertise and deep analyst insights, this thorough webinar hosted by Yugal Joshi, Partner, Prabhneet Kaur, Senior Analyst, and Udit Singh, Vice President, deep-dived into how this focus shift will drive substantial investments in the digital workplace. Covering key themes, such as generative AI, Copilots, employee experience, and the metaverse, our Everest Group experts outlined the strategies needed to capitalize on this new momentum.

Viewers gained actionable insights for upcoming investment opportunities, learning how to navigate challenges and increase competitiveness using the latest Everest Group research. Digital workplace service buyers and providers gained useful knowledge on how to craft effective digital workplace investment strategies for 2025.

What questions did the webinar answer for the participants?

• What factors will drive investments in digital workplace transformations in 2025?
• What should the enterprise strategy be for deriving maximum benefit from Copilots?
• How can organizations effectively enable employees in adopting generative AI and its use cases?
• How can you maintain a holistic employee experience amid ongoing disruptions?