On May 5, Everest Group hosted a webinar titled, "Top Strategies for Creating an Employee-focused Digital Workplace."

The adage “that which does not kill us makes us stronger” fits well for today’s workplace model. Our extreme focus on work from home (WFH) during the pandemic created employee and user experience UX challenges of a different scale. The consequences were severe employee burnout, dwindling organizational citizenship behavior, poor job satisfaction, and increased attrition.

Workplace leaders, like you, are now able to focus more on creating an experience-centric workplace, underpinned by empathy, delivering superior user performance and job satisfaction.

In this webinar, we explored our in-depth coverage of the digital workplace segment and outlined key UX challenges and mitigation frameworks for UX measurement and management that you can take advantage of today.

The webinar detailed:

• Complexities associated with measuring UX
• Key focus areas of a holistic UX measurement framework
• Key UX challenges and recommendations on moving to an XLA-based pricing model
• Key recommendations for UX management