Enterprises are navigating a complex business environment, with a strong emphasis on resilience, agility, and cost optimization. Traditional automation has enhanced efficiency by streamlining processes and cutting costs. However, its limitations, such as its reliance on structured data and a lack of autonomy, are becoming increasingly apparent. In contrast, agentic AI, a form of AI that makes decisions and takes action, redefines automation boundaries by handling complex, context-sensitive workflows requiring autonomous decision-making. Agentic AI complements and augments existing technologies instead of replacing them, thus driving a new era of innovation – agentic automation.
In this report, we examine the evolution of automation and explore how agentic automation is poised to revolutionize business operations by optimizing workflows, enhancing decision-making, and unlocking new opportunities for innovation and growth. The report analyzes agentic AI’s potential across industries and business functions, highlighting how agentic automation can help enterprises navigate challenges and remain competitive in the market.
Scope
All industries and business functions
Contents
In this report, we:
Understand agentic AI
Explore the evolution of automation and the emergence of agentic automation
Analyze expected agentic automation’s impact on key industries and business functions
Assess key agentic automation use cases with the potential to scale
Evaluate agentic automation implications for enterprises
