Intelligent Document Processing (IDP) and Banking and Financial Services (BFS)-specific IDP Products PEAK Matrix® Assessment 2025
PEAK Matrix® Report

27 Mar 2025
by Vaibhav Bansal, Harpreet Makan, Jonty Padia, Niveditha Arjun, Niyati Vohra

Intelligent Document Processing (IDP) products remain vital in enterprises’ automation technology portfolios. IDP uses AI technologies, such as Optical Character Recognition (OCR), computer vision, Natural Language Processing (NLP), and machine/deep learning, to classify and extract information from structured, semi-structured, and unstructured documents. Generative AI and agentic AI advances are also driving providers to enhance their IDP capabilities.

The Banking and Financial Services (BFS) industry has shown strong demand for specialized processing capabilities due to numerous document-intensive processes and its significant market presence in the IDP market. IDP products’ advanced capabilities, features, and functionalities further drive this demand. Given the industry’s highly regulated nature, enterprises must collaborate with the right IDP technology providers to successfully implement IDP.

In this report, we analyze 29 leading IDP technology providers’ and 10 BFS industry-specific IDP providers’ capabilities on Everest Group’s PEAK Matrix®. This research helps buyers select the right-fit technology providers for their needs and empowers technology providers to benchmark themselves against their competition.

Scope

  • All industries and geographies
  • The report focuses on IDP solutions sold on license, regardless of any ongoing business or IT process outsourcing or managed services
  • The report includes leading technology providers in the IDP market and providers that focus on the BFS-specific IDP market

Contents

In this report, we:

  • Assess leading IDP technology providers and those specializing in BFS-specific IDP processes
  • Position providers as Leaders, Major Contenders, Aspirants, and Star Performers
  • Analyze the technology providers market’s competitive landscape
  • Compare providers’ key strengths and limitations

Membership(s)

Service Optimization Technologies (SOT)

Sourcing and Vendor Management

 

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