In today’s era of rapid digital disruptions, businesses are under significant pressure to enhance operational efficiencies, reduce costs, and deliver exceptional customer experiences. Increasing process complexities, the need for faster turnaround times, and the ever-evolving stakeholder expectations further amplify the demand for innovation. As organizations strive to remain competitive, they are transitioning from isolated digital tools to comprehensive solutions that unify capabilities across the automation spectrum.

Intelligent Automation Platforms (IAPs) address these challenges by consolidating process mining, Robotic Process Automation (RPA), AI, and document processing into a unified ecosystem. These platforms enable seamless discovery, automation, and orchestration of end-to-end business processes. With advanced tools to detect inefficiencies, automate repetitive tasks, and integrate human and machine workflows, IAPs streamline operations, enhance decision-making, and drive superior outcomes.

In this report, we provide accurate, comprehensive, and fact-based snapshots of 13 IAP providers’ offerings and capabilities. Each profile covers the provider’s recent deals and announcements, market adoption and client portfolio mix, product overview and partnerships, product features, functionalities, and key enhancements. The report enables providers to benchmark themselves against competitors and empowers IAP software buyers to assess providers based on their capabilities.

Scope

• All industries and geographies

Contents

In this report, we evaluate 13 IAP providers and include:

• Company overview
• Recent deals and announcements
• Product overview
• Market adoption and client portfolio mix
• Product features, functionalities, and enhancements

Membership(s)

Service Optimization Technologies (SOT)

Sourcing and Vendor Management