Systems of Action: Enabling Agentic Revolution in the Enterprise
Viewpoint

19 Mar 2025
by Jimit Arora, Abhishek Singh

Systems of Action (SoAs) represent the critical missing layer in enterprise AI adoption, transforming isolated AI experiments into a scalable, autonomous execution framework. Traditional enterprise systems store and display information but do not bridge the gap between AI-driven insights and real-time execution. SoAs fill this void by integrating AI-driven decisions directly into operational workflows, ensuring seamless automation at scale. By adopting SoAs, enterprises can enhance real-time responsiveness, operational efficiency, and data-driven agility, unlocking new levels of automation and intelligence across business functions.

Everest Group developed this research to address a pressing opportunity: enterprises are investing heavily in AI, yet many have not realized its full potential as it remains primarily an analytical tool rather than an execution engine. The shift toward agentic AI – where AI makes and executes decisions independently – demands an execution layer that integrates data, decision-making, and automation in real time. As organizations look to enhance competitiveness and agility, adopting SoAs will enable them to transform AI from an advisory tool into an active business outcome driver. This shift positions enterprises to scale their AI investments effectively and maximize their impact.

With the help of this report:

  • Enterprises can understand how SoAs can unlock AI’s full potential, drive frictionless operations, and create competitive differentiation
  • Service providers can learn how to shift from AI deployment to execution and position themselves as autonomous enterprise transformation enablers
  • Technology providers can discover the growing demand for integrated, AI-driven execution layers that bring agentic AI to life and shape their product roadmaps accordingly
  • Investors can gain insights into the evolution of the next wave of enterprise AI solutions and companies

Membership(s)

Application Services

Banking and Financial Services Information Technology

Cloud and Infrastructure Services

Data & Analytics

Enterprise Platform Services (EPS)

Healthcare Payer and Provider Information Technology

Sourcing and Vendor Management

 

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