Enterprises are increasingly depending on providers with rapid innovation in software product engineering. Consequently, providers are developing offerings that can help them play a critical role across the software product engineering value chain by filling capability gaps, augmenting staff, reducing time-to-market, and bringing in new technologies. Given the vital role that providers are playing in software product engineering, it is important to understand how satisfied enterprises in the domain are with the providers they engage with. Everest Group’s Software Product Engineering Services Enterprise Pulse study analyzes enterprises’ expectations and satisfaction levels with their providers.
The findings in this report are based on insights from 234 unique interviews with enterprises nominated as references by more than 40 global software product engineering providers assessed in this report. The study summarizes the enterprises’ views on their providers’ capabilities across the software product engineering services value chain. The report also outlines enterprises’ expectations from engineering providers and captures quantitative and qualitative insights across multiple assessment parameters.
Scope
Software product engineering services
All industries and geographies
Contents
This report studies
Enterprises’ satisfaction levels with their providers across geographies, key engineering domains, and key engagement parameters
Enterprises’ expectations from and perspectives on individual providers
