Enterprises are increasingly relying on providers due to the rapid pace of innovation in engineering. Capitalizing on this reliance, providers are developing offerings that can help them play a vital role in the product engineering value chain by filling capability gaps, augmenting staff, reducing time-to-market, and bringing in new technologies. Given the vital role that providers are playing in product engineering, it is important to understand how satisfied engineering enterprises are with the providers they engage with. Everest Group’s Engineering Research and Development Services Enterprise Pulse study analyzes enterprises’ expectations and satisfaction levels vis-à-vis providers.
The findings in this report are based on insights from 140 unique interviews with enterprises that were nominated as references by 38 global engineering service providers assessed in this report. The study summarizes enterprises’ views on their providers’ capabilities across the key engineering domains, including ACES automotive engineering, connected product and medical devices engineering, digital twin, Industry 4.0 engineering, and 5G engineering. The report also captures quantitative and qualitative insights across multiple assessment parameters.
Scope
Research area: engineering services
All industries and geographies
Contents
This report studies:
Engineering enterprises’ overall satisfaction with their providers
Enterprises’ satisfaction levels across geographies and key engineering domains
