Generative AI Adoption in Talent Acquisition Services

31 May 2024
by Anish Nath, Vaibhav Bansal, Shikhar Agrawal, Divya Chandak, Sailesh Hota

Post-COVID-19, Talent Acquisition (TA) has become a top enterprise priority, amid disruptions from economic, technical, and demographic perspectives. Gen AI has emerged as a vital focus area, prompting thorough investigation from enterprises and providers. In this report, we explore the transformative potential of gen AI within the TA value chain, illustrating how enterprises are progressing from pilot projects to full-scale deployments.

The report examines gen AI use cases across various segments of TA, including candidate attraction and engagement, sourcing and screening, TA admin, and vendor sourcing and management. Each section offers detailed insights into potential gen AI use cases, their impact, and key technologies being leveraged by providers to make significant strides in this domain. The report will empower recruitment professionals to bolster their service delivery and client and candidate experience.

Scope

  • All industries and geographies
  • Service: recruitment, contingent workforce management, and contingent staffing

Contents

In this report, we examine:

  • TA services’ overview, value chain, key business issues, and challenges
  • Gen AI’s impact in addressing TA challenges
  • Market maturity for gen AI adoption
  • High adoption use cases for gen AI in TA based on the study

Membership(s)

Service Optimization Technologies (SOT)

Artificial Intelligence (AI)

Sourcing and Vendor Management

 

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