Pledging Allegiance to the Modern Consumer
Viewpoint

17 May 2024
by Nishant Jeyanth, Mustafa Pitolwala, Ravi Varun

In today’s ever-evolving marketplace, attaining consumer loyalty has become vital for marketers. Loyalty programs have evolved into sophisticated platforms, offering personalized rewards, but their effectiveness varies with industry dynamics and consumer preferences, necessitating tailored strategies. To adapt to changing expectations and technology advances, businesses must integrate forward-thinking strategies into their loyalty programs. In this report, we explore loyalty programs’ significance for Chief Marketing Officers (CMOs), offering insights into the key aspects of modern loyalty programs and industry-specific strategies. Additionally, the report serves as a guide for enterprises and providers to develop customized loyalty programs to thrive in today’s competitive landscape.

Scope:

All industries and geographies

Contents

In this report, we examine:

  • Evolving consumer expectations
  • Key aspects of modern loyalty programs
  • Industry-specific loyalty strategies
  • Future-focused themes to build sustained loyalty programs

Membership(s)

Marketing Services

Sourcing and Vendor Management

 

Page Count: 14