This Virtual Roundtable Discussion Summary is available only to Outsourcing Excellence members. For information on membership, please contact us

Everest Group regularly organizes virtual sessions where senior executives from enterprises convene to share experiences and network with colleagues from other organizations on hot industry topics or particularly challenging issues of the day.

In this virtual roundtable, Everest Group analysts discussed the most impactful sourcing developments influencing BFSI firms in 2024. Participants gained insights into how the industry’s sourcing teams adapt and thrive in a shifting ecosystem, including:

• Strategies to support IT's transition toward a product-operating model
• Total cost rationalization levers across technology, IT services, and operations
• Insights into designing and aligning objectives and key results for sourcing teams to drive successful outcomes