Innovation Watch: Agentic AI Products
Innovation Watch Report

12 Sep 2024
by Anil Vijayan, Vaibhav Bansal, Vershita Srivastava, Divya Chandak, Shreepriya Sinha

Organizations are increasingly relying on automation to boost efficiency and gain a competitive edge. Once limited to simple and repetitive tasks, automation has evolved to handle complex operations. Generative AI has been a game changer in this journey, enabling machines to create and innovate in ways previously limited to human capabilities.

The next significant leap in automation is the emergence of agentic AI, which promises to push the boundaries even further by integrating autonomy, adaptability, and decision-making. This advancement allows systems to operate with minimal human intervention, making real-time decisions based on dynamic circumstances, ultimately helping organizations streamline operations and maintain competitive advantage.

This report assesses 18 agentic AI technology, positioning them on Everest Group’s Innovation Watch Assessment framework as Luminaries, Fast Followers, Influencers, and Seekers.

Scope

  • All industries and geographies
  • This report is based on Everest Group’s interactions with leading agentic AI technology providers and agentic AI technology’s ongoing analysis

Contents

In this report, we:

  • Position 18 agentic AI technology providers on Everest Group’s Innovation Watch Assessment framework
  • Offer an overview of the providers’ agentic AI products
  • Examine key business challenges and agentic AI’s role in addressing them
  • Provide a framework to prioritize investments in agentic AI use cases

Membership(s)

Service Optimization Technologies (SOT)

Sourcing and Vendor Management

 

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