Everest Group’s Service Provider Compass reports provide multiparameter insights into providers’ presence, scale, and prominence for leading services in major delivery locations worldwide. These studies rely on secondary research and emphasize scale, delivery presence, internal brand perception, and workforce profile, rather than the depth and quality of services delivered.

The reports assist enterprises in making global sourcing decisions by offering an outside-in perspective on leading providers in a location, giving them a head start in the process of identifying the right partner to work with.

Our report on Mexico offers data-backed research to understand the market standing of key providers in the Customer Experience Management (CXM) and Information Technology – Application Development and Maintenance (IT-ADM) services delivery market. Parameters considered include

• Scale and delivery footprint
• Brand perception
• Workforce profile

Service Provider Compass, when combined with other reports in Everest Group’s Location Insider™ subscription, makes for the industry’s most comprehensive resource on location trends and perspectives. The Locations Insider™ subscription provides up-to-date and actionable insights on which enterprises can base their location decisions and strategies.

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Locations Insider™

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