As digital transformation moves from initial adoption to broad integration, it is poised to significantly reshape enterprise operations and customer interactions. Mid-market enterprises are recognizing digital transformation’s value and are investing heavily to pursue more efficient, agile, and technology-driven business models, creating vast opportunities across various industries.

Key technologies, such as AI, ML, and big data and analytics, are helping mid-market enterprises to modernize operations, enhance decision-making, and explore new growth avenues. Enterprises are seeking providers with expertise in such technologies that can deliver innovative solutions backed by strong intellectual property. They are also looking for partners that combine advanced technology with a focus on building strong relationships, cost-efficiency, and agility. Providers with relevant industry knowledge and a supportive partner network are well-positioned to help enterprises effectively achieve their digital transformation goals.

In this report, we assess 21 digital transformation service providers featured in the Digital Transformation Services for Mid-Market Enterprises PEAK Matrix^® Assessment 2024. Providers are categorized as Leaders, Major Contenders, and Aspirants based on their capabilities, offerings, and strategic approaches, demonstrating their role in advancing mid-market enterprises’ transformation objectives.

Scope

• All industries and geographies
• The study is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading providers, client reference checks, and an ongoing analysis of the digital transformation services market for mid-market enterprises

Contents

In this report, we:

• Evaluate 21 leading digital transformation service providers for mid-market enterprises on Everest Group’s PEAK Matrix^® evaluation framework
• Highlight the characteristics of Leaders, Major Contenders, and Aspirants in the market
• Assess providers’ key strengths and limitations

Membership(s)

Digital Services

Sourcing and Vendor Management