Mid-market enterprises are increasingly outsourcing Application Management Services (AMS) due to macroeconomic uncertainty, accelerated competition, and growing IT complexities. They are turning to third-party providers to minimize the cost of maintaining application landscapes and increase productivity and business resilience through next-generation technologies such as generative AI and hyperautomation.
Recognizing these specific needs, providers are tailoring their strategies to offer personalized support and advanced solutions, capitalizing on the growing mid-market demand. Providers are investing in strengthening their delivery footprint and expanding their portfolios with integrated offerings and differentiated IPs.
In this report, we assess 14 providers featured on the Application Management Services for Mid-market PEAK Matrix® Assessment 2024 and categorize them as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. The study will enable buyers to choose the best-fit provider based on their sourcing considerations, while providers will be able to benchmark their performance against each other.
Scope
All industries and geographies
Service: AMS
Contents
This report features detailed assessments, including strengths and limitations, of 14 providers focusing on delivering AMS to mid-market enterprises.
