Banks worldwide are raising interest rates to combat inflation, shifting away from the low-rate environment of the past decade. This change has reduced loan demand and strained profitability while intensifying competition with FinTechs, changing consumer expectations, and stricter regulations. To adapt, banks are investing in technology to streamline operations, automate processes, and improve customer experiences. Lending technology providers are supporting these efforts by developing advanced platforms and integrating next-generation technologies to improve the lending process.

This compendium provides comprehensive and fact-based snapshots of 21 consumer Loan Origination Systems (LOS) providers. Each profile offers a detailed overview of the provider’s vision for consumer LOS offerings, product offerings, capabilities, buyer size and scale, presence, investments, and case studies. The report will enable providers to benchmark their capabilities against their peers and empower enterprises to assess providers based on their capabilities.

Scope

• Industry: Banking and Financial Services (BFS)
• Geography: global
• This assessment is based on Everest Group’s annual RFI process for the calendar year 2024, interactions with leading technology and IT service providers, client reference checks, and an ongoing analysis of the consumer LOS product market

Contents

In this report, we:

• Classify providers as Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix^® framework
• Offer an overview of the providers’ consumer LOS product offerings and strategies
• Examine consumer LOS case studies

Membership(s)

Banking Information Technology

Sourcing and Vendor Management