Candidate engagement and experience platforms are rapidly growing due to shifting workforce dynamics, including the demand for agile talent solutions, personalization, and data-driven decision-making. By enhancing recruitment efficiency and candidate experience, these platforms have become indispensable for businesses to remain competitive in a complex and evolving talent landscape.

The trend toward total talent acquisition platforms highlights a unified approach, offering end-to-end solutions to manage diverse workforce categories. These platforms are leveraging AI and automation to build robust talent pipelines, serving both active and passive job seekers, ensuring a steady flow of skilled candidates for current and future needs. They are reshaping how organizations approach recruitment by focusing on seamlessly integrating people, processes, and technologies.

In this report, we leverage Everest Group’s proprietary PEAK Matrix^® framework to position candidate engagement and experience platforms as Leaders, Major Contenders, and Aspirants based on their market impact and vision and capability. The research will help buyers select the right-fit provider for their needs and enable providers to benchmark their capabilities against competitors.

Scope

• The assessment is based on Everest Group’s annual RFI process for the calendar year 2023-24, interactions with leading candidate engagement and experience platform providers, client reference checks, and an ongoing analysis of the market
• All industries and geographies

Contents

In this report, we:

• Examine 28 candidate engagement and experience platforms – permanent talent acquisition and classify them as Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix^® framework
• Examine 14 candidate engagement and experience platforms – contingent talent acquisition and classify them as Leaders, Major Contenders, and Aspirants on Everest Group’s proprietary PEAK Matrix^® framework
• Assess candidate engagement and experience platforms’ overall capability across eight dimensions: market adoption, portfolio mix, value delivered, vision and strategy, technology capability, flexibility and ease of deployment, engagement and commercial model, and support

Membership(s)

Recruitment

Contingent Workforce Management

Sourcing and Vendor Management