As Recruitment Process Outsourcing (RPO) gains worldwide adoption, the demand for regional expertise and consistent delivery across geographies is also increasing.

Amid volatile market conditions in 2023, enterprises looked for flexibility, adaptability, and scalability from their RPO providers. Regional domain expertise, augmented by technology and a consultative approach, was key to delivering maximum value.

In this report, we examine the RPO provider landscape and assess over 50 providers featured in Everest Group’s RPO Services PEAK Matrix^® Assessment 2024 – North America, EMEA, and Asia Pacific. The research will enable buyers to select best-fit providers for their needs and allow providers to benchmark themselves against the competition.

Scope

• All industries and North America, EMEA, and Asia Pacific
• This report includes third-party RPO deals, excluding shared services or global business services
• The assessment examines over 6,400 multi-process RPO deals as of 2023, each involving a minimum of two recruitment processes

Contents

In this report, we:

• Examine the RPO provider landscape
• Position the providers on Everest Group’s PEAK Matrix^® framework as Leaders, Major Contenders, and Aspirants
• Assess the providers’ RPO capabilities across market adoption, portfolio mix, value delivered, scope of services offered, innovation and investments, delivery footprint, and vision and strategy

Membership(s)

Recruitment

Sourcing and Vendor Management