The rapid adoption of digital services across the themes of connected care, supply chain visibility, manufacturing 4.0, omnichannel customer experience, and digital surgery has driven MedTech growth. This increased adoption is aimed at enhancing operational efficiency and productivity, delivering better customer experience, and improving patient outcomes.

To address this surge in demand and the growing need for verticalization among medical device enterprises and manufacturers, providers are ramping up their service portfolios by bringing in domain specificity, developing medical device-specific IP and centers of excellence, and offering thought leadership. They are also assuming the role of end-to-end digital transformation partners by co-developing solutions with medical device enterprises.

In this research, we assess 21 medical devices digital service providers featured on Everest Group’s Medical Devices Digital Services PEAK Matrix®. Each provider profile provides a comprehensive picture of its service focus, key IP/solutions, domain investments, and case studies. The study will enable buyers to make the right sourcing decisions based on their requirements, while providers while be able to benchmark themselves against their competitors.

Scope

• Industry: medical devices
• Geography: global
• The assessment is based on Everest Group’s annual RFI process for calendar year 2023, interactions with leading life sciences service providers, client reference checks, and an ongoing analysis of the digital services market

Contents

This report features 21 IT service provider profiles, each of which includes:

• Provider landscape for medical devices digital services
• Assessment of the service providers on several capability and market success-related dimensions

Membership(s)

Life Sciences Information Technology

Sourcing and Vendor Management