Global macroeconomic conditions indicate the rising probability of a recession. Despite the resulting financial pressures, demand for Advanced Analytics and Insights (AA&I) services is on the rise as enterprises recognize the importance of cost optimization and competitive advantage through data-driven solutions in navigating the slowdown.

Data and Analytics (D&A) service providers, including IT/BPO firms and consulting companies with a broad set of AA&I capabilities, domain expertise, and off-the-shelf accelerators, can help enterprises reduce the time to value and improve business outcomes through consistent and data-driven decision making. These providers are also investing in advanced technologies such as computer vision, the Internet of Things (IoT), and Natural Language Processing (NLP), to provide advanced insights. Considering talent scarcity in these emerging areas, these providers have initiated in-house talent development programs, certifications, and academic collaborations.

In this research, we analyze the global AA&I service provider landscape and position 31 providers on Everest Group’s AA&I Services PEAK Matrix® 2023. The report also outlines the strengths and limitations of each provider.

Scope

• All industries and geographies
• The assessment is based on Everest Group’s annual RFI process for the calendar year 2021, interactions with leading AA&I service providers, client reference checks, and an ongoing analysis of the AA&I services market

Contents

This report examines the global AA&I market and positions 31 providers on Everest Group’s AA&I Services PEAK Matrix® 2023. It provides insights into evolving market dynamics and Everest Group’s analysis of the providers’ strengths and limitations.

Membership(s)

Data & Analytics

Sourcing and Vendor Management