Navigating the Future of AI-powered Automation – Robotic Process Automation (RPA) State of the Market 2023


State of the Market Report

In recent years, enterprise adoption of automation technologies has been on the rise, with Robotic Process Automation (RPA) emerging as a key enabler of enterprise automation, adapting to organizations’ evolving needs. The emergence of generative AI is further transforming RPA product capabilities, offering unprecedented functionalities to automate complex and cognitive tasks. Despite recessionary headwinds, the RPA market is experiencing steady growth as organizations worldwide adopt RPA solutions to achieve cost savings and enhance productivity.

RPA solutions are rapidly advancing in terms of product features, deployment options, product architecture, training and support, partner ecosystem, and commercial models. However, to realize the full benefits of automation, it is vital for enterprises to stay well-informed about the latest trends in the RPA market and carefully select the best-fit RPA provider for their needs.

In this report, we provide accurate, comprehensive, and fact-based snapshots of the RPA market and analyze it across various dimensions such as market size and adoption trends, buyer expectations, key barriers to RPA adoption and best practices, solution characteristics, product capabilities and trends, RPA market competitive landscape, and outlook for 2024-25.

Scope

  • All industries and geographies
  • RPA products sold on license, irrespective of any ongoing business or IT process outsourcing or managed services

Contents

In this report, we study:

  • RPA market size and adoption trends
  • Buyer expectations
  • Key barriers to adoption and best practices
  • RPA solution characteristics
  • RPA product capabilities and trends
  • RPA market competitive landscape

Membership(s)

Service Optimization Technologies (SOT)

Sourcing and Vendor Management