Market Vista™: Q2 2023
Market Report

18 Jun 2023
by Hrishi Raj Agarwalla, Shivani Mudgil, Ravneet Kaur, Vasu Kalra

Market Vista™ Q2 2023 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments (including the latest developments in next-generation technologies such as digital services), Global Business Services (GBS) market dynamics, and emerging trends in offshoring.

In Q2 2023, we have modified the report to include headcount and attrition analysis. These changes are reflected in the Service Provider Developments section, where we analyze the providers’ financials, M&As, and center setups.

Scope

All industries and geographies

Contents

This report studies:

  • Key market trends in Q2 2023
  • Outsourcing and offshoring deal trends by function, geography, industry, and buyer type, among others
  • Assessments of 35 leading providers (including seven pure-play engineering services providers) on financial performance, changes in geographic footprint, alliances, capability enhancements, M&As, and initiatives in next-generation technologies (for example, digital services)
  • Details of major outsourcing deals
  • Details of renewal/restructuring activity and new contracts signed in the quarter
  • Outsourcing and GBS market health index
  • GBS market assessment, including recent setups, expansions, and divestitures (for both offshore and onshore locations)
  • Location risks and opportunities

Please note that the download includes:

  • The complete Market Vista Q2 2023 report
  • The Market Vista Q2 2023 dashboard

Membership(s)

Market Vista™

Sourcing and Vendor Management

 

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