Market Vista™ Q2 2023 presents data, analysis, and insights on transaction trends, major outsourcing deals, provider developments (including the latest developments in next-generation technologies such as digital services), Global Business Services (GBS) market dynamics, and emerging trends in offshoring.
In Q2 2023, we have modified the report to include headcount and attrition analysis. These changes are reflected in the Service Provider Developments section, where we analyze the providers’ financials, M&As, and center setups.
Scope
All industries and geographies
Contents
This report studies:
Key market trends in Q2 2023
Outsourcing and offshoring deal trends by function, geography, industry, and buyer type, among others
Assessments of 35 leading providers (including seven pure-play engineering services providers) on financial performance, changes in geographic footprint, alliances, capability enhancements, M&As, and initiatives in next-generation technologies (for example, digital services)
Details of major outsourcing deals
Details of renewal/restructuring activity and new contracts signed in the quarter
Outsourcing and GBS market health index
GBS market assessment, including recent setups, expansions, and divestitures (for both offshore and onshore locations)
In today’s rapidly evolving talent market, where competition is intense, organizations must keep a watchful eye on key roles and skills, identify both in-demand and emerging skills, and prioritize them based on market demand. A higher demand or incre…
