With enterprises focusing on digital transformation initiatives, the digital workplace services market underwent rapid recovery in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to drive maximum value from the hybrid work model, from recent workplace investments undertaken during the pandemic, and through partnership with a right-fit service provider.
The digital workplace market in Europe has certain distinct characteristics as compared to other geographies, such as significantly higher focus on employee experience and engagement, preference for local service delivery model, high language variations within regions, focus on ESG-centric initiatives, strong need for cultural alignment, and high variance in region-specific demands.
In this research, we present an assessment of 22 digital workplace service providers featured on the Digital Workplace Services PEAK Matrix® Assessment – Europe and highlight the strengths and limitations of each service provider.
Scope
All industries and Europe as location geography
This assessment is based on Everest Group’s annual RFI process conducted over Q1 and Q2 2022, interactions with leading digital workplace service providers, and an analysis of the digital workplace services marketplace in the European region.
Contents
Each service provider profile includes the following:
A summary dashboard – assessment of market impact, and vision and capability
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