Intelligent Automation (IA) in Healthcare – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 18 providers, including their scale of operations, solutions, and capabilities, along with Everest Group’s PEAK Matrix® service provider assessment.
The study will enable current and potential buyers of IA in healthcare operations to assess the providers on their strengths and limitations based on desired capabilities.
Scope
Industry: healthcare BPS and healthcare ITS
Geography: global
This assessment is based on Everest Group’s annual RFI process for the calendar year 2021, interactions with leading healthcare service providers, client reference checks, and an ongoing analysis of the intelligent automation in healthcare market
Contents
This report features a detailed analysis of 18 healthcare service providers. Each provider profile includes:
Service suite and scale of operations: key leaders, FTEs, recent developments, adoption and capability overview, key locations, and third-party technology partners
Capabilities: split of healthcare IA FTEs, split of IA client mix, and split of total IA bots deployed across value chain processes
Solutions portfolio
Top healthcare-specific IA solutions
Everest Group assessment: service provider’s position on the Everest Group PEAK Matrix®, market share and delivery capability assessment, and overall evaluation of service provider capabilities
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