The changing business environment, coupled with the pandemic, is driving enterprises to adopt digital levers and automation technologies to accelerate transformation and become lean, agile, and resilient. However, in their digital transformation efforts, organizations face challenges such as the lack of process visibility and documentation.
Process mining addresses these challenges by utilizing enterprise digital footprints to monitor and optimize processes through a fact-based approach. It not only identifies improvement opportunities, but also provides execution/action capabilities to realize value. In this research, we help enterprises create a business case for process mining to achieve value and drive organization-wide adoption.
Changing consumer preferences and the emergence of born-digital disruptors are rapidly changing the traditional Banking and Financial Services (BFS) industry. To stay relevant, BFS enterprises are trying to reinvent themselves to find answers that…
