Take an Analytical Approach to Improve Processes – Process Mining State of the Market Report 2022
State of the Market Report

5 Sep 2022
by Amardeep Modi, Harpreet Kaur Makan, Anish Nath, Veer Kapadia, Santhosh Kumar, Shreepriya Sinha

Everest Group defines process mining as a fact-based approach to discovering, monitoring, and optimizing as-is processes by analyzing process-related information from event logs that enterprise systems, such as ERP and CRM, generate.

Process mining products are rapidly evolving in terms of their capabilities, features, and functionalities and find a range of use cases in different business functions / verticals. Process mining solutions not only help enterprises achieve cost savings and operational efficiencies by identifying process optimization/automation opportunities, but also improve workforce productivity and enhance customer experience.

This research provides process mining buyers, software providers, and third-party enablers (service providers and system integrators) a detailed view of the process mining market; analyzes it across dimensions including market size and adoption trends, solution characteristics, product capabilities and trends, and provider landscape; and shares the market outlook for 2022-23.

Scope

  • All geographies and industries
  • Process mining software products that are available for independent licensing

Contents

In this report, we study:

  • Overview of process intelligence
  • Process mining market overview
  • Buyer insights
  • Process mining solution characteristics
  • Process mining product capabilities and trends
  • Process mining provider landscape
  • Outlook for 2022-23

Membership(s)

Service Optimization Technologies (SOT)

Sourcing and Vendor Management

 

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