IT Services Skills Taxonomy

20 May 2021
by Ashwin Venkatesan, Uthra K

This Data Set is available only to IT Talent Excellence members. For information on membership, please contact us

Talent is increasingly becoming the prime differentiator for firms as they seek to achieve competitive advantage. A successful talent strategy acts as a business enabler by improving firm performance and enhancing client satisfaction. However, firms often struggle to leverage their talent to achieve this. The lack of relevant IT talent and high demand for next-generation technology skills have been increasing the IT talent gap. As the war for talent intensifies, it is vital for enterprises to put in place a robust skilling strategy that can help them build the IT roles of tomorrow. This strategy will involve identifying the current gaps in their talent landscape, defining the roles of the future, and investing in the right initiatives to develop these roles.

To assist firms in the first step in this journey – assess the currently available skills and identify competency gaps – Everest Group has tracked and categorized more than 800 contemporary and next-generation IT services skills. Enterprises can leverage this skills taxonomy report to determine their existing skills, identify competency gaps, and feed the inputs into their workforce planning strategies.


  • All industries and geographies
  • Sources leveraged: Everest Group’s interaction with enterprises, recruitment agencies, online job portals, and academia to determine the key skills experiencing traction


In this report, we:

  • Categorize more than 800 skills across key IT services towers – application services, infrastructure services, data services, automation services, and design and non-STEM services
  • Classify these skills further as Basic, Emerging, and Specialist, based on the extent of demand-supply gap


IT Talent Excellence

IT Services Skills Taxonomy
File: Everest Group - IT Services Skills Taxonomy 2021