Promoting Diversity and Inclusion (D&I) in Global Business Services (GBS) Organizations
Thematic Report
29 Jun 2021
by
Rohitashwa Aggarwal, Hisham Ahmed Rizvi
This report is available only to GBS/SS & GBS/SS Talent Excellence members. For information on membership, please contact us
As Global Business Services (GBS) organizations look to deliver differentiated value and achieve leadership in talent markets, it is vital for them to focus on Diversity and Inclusion (D&I) and address evolving workforce expectations. GBS organizations need a more robust approach to design, implement, and track D&I initiatives to create an innovative and creative workforce, while simultaneously establishing themselves as employers of choice.
This report will help GBS leaders understand the multiple benefits associated with promoting D&I initiatives, best practices to promote D&I, and evolving themes.
Scope
All industries and geographies
Contents
This report examines:
The business case for D&I
Benefits of promoting D&I initiatives
Different approaches to D&I initiatives that GBS organizations have adopted
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