The Robotic Process Automation (RPA) landscape has entered a phase of consolidation, with a slew of M&As in the space in the last couple of years. The market is also experiencing steady growth across industries and geographies, as enterprises realize benefits such as lower costs, improved operational efficiencies and quality, higher workforce productivity, enhanced customer and employee experience, and quicker time-to-value. To facilitate enterprises in their automation journeys, RPA implementations are rapidly evolving in terms of product features, deployment options, product architecture, training and support, partner ecosystem, and commercial models. Thus, it is vital for buyers to be well informed about the latest trends in the RPA market to select the right enterprise-grade solution.
This research provides RPA buyers, software providers, and third-party enablers (service providers, system integrators, etc.) a detailed view of the current state of the RPA market and analyzes it across various dimensions, including market size and adoption trends, buyer expectations, key barriers to RPA adoption and best practices, solution characteristics, product capabilities and trends, RPA technology provider landscape, and outlook for 2022-23.
Scope
- All geographies and industries
- RPA products sold on license, irrespective of any ongoing business or IT process outsourcing or managed services
Contents
In this research, we study the following topics:
- RPA market size and adoption trends
- Buyer expectations
- Key barriers to adoption and best practices
- RPA solution characteristics
- RPA product capabilities and trends
- RPA provider landscape
- Outlook for 2022-23
Membership(s)
Service Optimization Technologies (SOT)
Sourcing and Vendor Management
