The COVID-19 pandemic has led to a surge in application modernization initiatives. However, a majority of these initiatives fall short of their intended objectives, as containerized microservices, cloud adoption, and DevOps methodologies deliver their complete array of benefits only when implemented in a suitable environment.
In this study, we examine the vital role of softer aspects such as team structure, culture, and talent strategy in the success of modernization initiatives. A modern organization aiming for application transformation needs to have dedicated product teams, next-generation multiskilled talent, and an Assertive, Aware, and Associative (A3) culture. Expedited innovation, increased synergy, hyper-productivity, and enhanced end-user experience can only be achieved when modernization is backed by the right organizational DNA.
Scope:
All industries and geographies
Market segment: application services
Sources leveraged: analyst inputs, Everest Group research (spanning recruiters, industry experts, and industry associations), ongoing interactions with enterprises and providers, and publicly available secondary data sources
Contents:
In this report, we study the following topics:
Reasons for the failure of modernization initiatives and how to ensure success
The advantages of dedicated product teams
A talent strategy for the future
The importance of A3 culture for modern organizations
Despite service providers ramping up investments to enhance their digital capabilities, the proportion of satisfied enterprise customers continues to decrease, having fallen five percentage points over the past year. Factors such as technology delive…
