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Property and Casualty (P&C) Insurance BPS – Service Provider Compendium 2021
Service Provider Compendium
28 Jun 2021
by
Somya Bhadola, Akanksha Sohil
Looming uncertainties accompanying the global pandemic, compounded by fewer claims generated across select LOBs, meant that the Property and Casualty (P&C) insurance BPS market was unable to maintain its double-digit growth streak in 2020. Meanwhile, below-optimal digital adoption in P&C insurance BPS relationships and pandemic-induced digital necessities spurred service providers to proactively find application opportunities for their digital investments. Notably, while investments in digital solutions have gained pace across the board, there still remains a large ground to cover in terms of ramping up the adoption of digital solutions across operations.
P&C Insurance BPS – Service Provider Compendium 2021 provides accurate, comprehensive, and fact-based snapshots of 13 P&C insurance service providers. It offers a detailed profile of each P&C insurance service provider – with a comprehensive picture of its services suite, scale of operations, recent developments and investments, technology solutions, and delivery locations – and specifies the provider’s position on the Everest Group PEAK Matrix®. The report also provides insights on the global P&C insurance service provider landscape.
Scope
Industry: insurance
Geography: global
Services: The report covers P&C insurance BP services and does not cover horizontal business processes such as Finance and Accounting (F&A), Human Resource (HR), procurement, and contact center
Contents
Each service provider profile provides the following details:
- P&C insurance services suite and scale of operations: key leaders, services suite, FTEs, and recent developments and investments
- P&C insurance client portfolio: major clients and recently announced contracts, as well as P&C insurance revenue split by geography and buyer size and FTE split by process and delivery location
- Global P&C insurance delivery locations: details of key delivery locations worldwide
- P&C insurance technology solutions: brief descriptions of key technology solutions
- Detailed assessment of P&C insurance capabilities: market success, delivery capability assessment, and remarks on each service provider’s strengths and limitations
Membership(s)
Insurance Business Process
Sourcing and Vendor Management
Page Count: 96
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