The ecosystem of Data and Analytics (D&A) players has showcased the efficacy of evidence-based decision-making over traditional gut-based and thumb rule-based approaches. Consequently, the debate today has shifted to the RoI of D&A investments and scalability of initiatives. While enterprises have seen D&A investments offer improved business outcomes and customer and employee experience, organizations are still failing to achieve their full benefit due to D&A adoption in pockets, lack of data skills across the enterprise, and inefficient/unoptimized data management practices. In this regard, service providers can help enterprises formulate a central vision for D&A, streamline investments, modernize the data landscape, and upskill enterprise users to achieve multiple outcomes through coherent and enterprise-wide data-driven decisions.

In this study, we present an assessment and detailed profiles of 28 service providers featured on the D&A Services PEAK Matrix® 2020. The assessment is based on Everest Group’s annual RFI process for the calendar year 2019, interactions with leading D&A service providers, client reference checks, and an ongoing analysis of the D&A services market.

Scope

• Services: D&A value chain
• All industries and geographies
• We have evaluated 28 D&A service providers: Accenture, Atos, Birlasoft, Capgemini, Coforge, Cognizant, Datamatics, DMI, Deloitte, DXC Technology, EY, Happiest Minds, HCL Technologies, IBM, Infosys, Mphasis, KPMG, LTI, NTT Data, PwC, Sonata Software, Stefanini, TCS, Tech Mahindra, UST Global, Virtusa, Wipro, and Zensar

Contents

In this research, we analyze the global D&A service provider landscape in 2020. We focus on:

• Service providers’ company overviews, including leadership, presence across geographies and industries, global FTE and revenue estimates, buyer size focus, and overall practice structure
• D&A delivery locations
• D&A intellectual property overview, along with a deep dive into flagship IP and key partnerships across the D&A value chain
• Investments made by service providers in D&A across talent, infrastructure (centers of excellence/labs), acquisitions, research, academic partnerships, and solutions
• Recent case studies and projects won, with a detailed description of the solution provided
• Everest Group’s remarks on the strengths and areas of improvements of individual service providers

Membership(s)

Data & Analytics

Sourcing and Vendor Management