Data and Analytics (D&A) Services PEAK Matrix® Assessment 2020

22 Sep 2020
by Vishal Gupta, Arpita Dwivedi, Deepthi Mudunooru, Akash Tandon

Data and Analytics (D&A) capabilities across the value chain – ranging from storage, computation, and insight generation – have made a big leap forward in recent years. Digital native organizations are capitalizing on these technology advancements and making data the basis of competition. Meanwhile, numerous enterprises with varying levels of digital maturity are increasing their D&A adoption initiatives to stay relevant and competitive. To effectively service this diverse client base, service providers are gradually evolving from specialists to end-to-end players. They are building a talent pipeline and aligning their technology portfolios with a combination of unified offerings with modular components and industry-/use case-specific point solutions to ensure both breadth of coverage and speed of delivery. Leaders in the D&A space have displayed this broader D&A vision and bridged portfolio gaps to build a complete services suite.

In this research, we analyze the global D&A service provider landscape in 2020 and position the providers on Everest Group’s D&A Services PEAK Matrix® 2020. We also share our findings and inputs on the strengths and areas of improvements of individual service providers.


  • Services across D&A value chain – strategy & consulting, data management, data governance, security, and privacy, business intelligence, and analytics & insights
  • Coverage across all major industries and functional areas
  • Coverage across 28 D&A service providers, namely Accenture, Atos, Birlasoft, Capgemini, Coforge, Cognizant, Datamatics, DMI, Deloitte, DXC Technology, EY, Happiest Minds, HCL Technologies, IBM, Infosys, Mphasis, KPMG, LTI, NTT Data, PwC, Sonata Software, Stefanini, TCS, Tech Mahindra, UST Global, Virtusa, Wipro, and Zensar


This report examines the global D&A market and evaluates the positioning of service providers on the Everest Group D&A Services PEAK Matrix® 2020. It provides insights into changing market dynamics and Everest Group’s remarks on service providers’ strengths and areas of improvement


Data & Analytics

Sourcing and Vendor Management


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