Capital Markets Operations – Service Provider Compendium 2020

19 Mar 2020
by Manu Aggarwal, Akanksha Pathak, Harshita Saaran

The Capital Markets Operations – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 24 capital markets operations service providers. In particular, the report allows current and potential buyers of capital markets operation services to assess providers on their areas of strength and development vis-a-vis desired capabilities.


The report evaluates 24 capital markets operations service providers: Accenture, Atos Syntel, Avaloq, Broadridge BPO, Capco, Capgemini, Cognizant, Conduent, DXC Technology, eClerx, Exela Technologies, EXL, FIS, Genpact, HCL Technologies, Hexaware, Infosys, Mphasis, NIIT Technologies, TCS, Tech Mahindra, Viteos, Wipro, and WNS.


Each service provider profile captures the following capital markets operations details:

  • Service suite and scale of operations: key leaders, service suite, FTEs, revenue, recent developments, and partnerships
  • Delivery locations: city-level detail of key delivery locations across the world
  • Capabilities and clients: major engagements, revenue split by geography, FTE split by process coverage & location, and number of contracts by buyer size
  • Technology solutions: brief descriptions of key technology solutions
  • Risk management & regulatory reporting: providers’ risk management & regulatory reporting capabilities
  • Everest Group assessment: service provider’s position on Everest Group PEAK Matrix®, market share and delivery capability assessment, and overall evaluation of service provider capabilities


Banking and Financial Services (BFS) - Business Process Outsourcing (BPO)


Page Count: 171