Multi-country Payroll (MCP) Solutions – Service Provider Compendium 2021

4 Dec 2020
by Anil Vijayan, Priyanka Mitra, Ravjot Sachdeva

The Multi-Country Payroll (MCP) Solutions Provider Profile Compendium is a companion to Everest Group’s latest study, Multi-country Payroll (MCP) Solutions PEAK Matrix® Assessment 2020. In this report, we provide comprehensive and fact-based snapshots of 19 major MCP solution providers, covering the service provider’s delivery capability, market strategy, key organizational developments, delivery footprint, and client portfolio across countries, industries, and buyer sizes. Each service provider is also positioned on the Everest Group PEAK Matrix® for an insightful comparison.
The compendium will enable providers to benchmark their areas of strength and development against each other, while buyers and potential buyers of MCP will be able to assess the providers on the desired set of capabilities.


This compendium tracks 19 major MCP solutions providers, including ADAM HCM, ADP, Alight Solutions, Ascender, Ascent HR, CloudPay, Excelity Global, iiPay, Immedis, Mercans, Neeyamo, Papaya Global, PaySpace, Ramco, SD Worx, Sopra HR, Safeguard Global, TMF Group, and Zalaris.


In this research, we analyze MCP service providers across the following dimensions:

  • MCP service capability and strategy – includes company overview, leadership, MCP functional capabilities across geographies, partnerships, key MCP-related developments, technology solutions, and spread of MCP FTEs globally
  • MCP client portfolio – includes the total number of clients and pay slips processed, major clients, split of pay slips by geography, and client split by countries in scope, industry, and buyer-size
  • MCP country coverage by service provider – lists the countries covered by the service provider on its own
  • MCP country coverage through in-country partners – lists the countries covered by the service provider through in-country partners
  • Detailed assessment of MCP capabilities – includes Everest Group’s assessment of provider performance on each of the PEAK Matrix delivery capabilities, along with key strengths and areas of improvement


Human Resources

Sourcing and Vendor Management


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