Procurement Outsourcing (PO) – Service Provider Compendium 2020

17 Sep 2020
by Shirley Hung, Vignesh Kannan, Prateek Singh, Amir Khan, Harshita Saaran

Procurement Outsourcing (PO) – Service Provider Compendium 2020 provides accurate, comprehensive, and fact-based snapshots of 17 PO service providers. It offers a detailed profile of each PO service provider, with a comprehensive picture of its services suite, scale of operations, recent developments and investments, technology solutions, and delivery locations. The report also provides insights on the global PO service provider landscape. Each profile also specifies the service provider’s position on the Everest Group PEAK Matrix®.


This compendium evaluates the following PO service providers with multi-process capabilities: Accenture, Aquanima, Capgemini, Chain IQ, Cognizant, Corbus, Dragon Sourcing, Exela Technologies, Genpact, GEP, HCL, IBM, Infosys, TCS, Tech Mahindra, Wipro, and WNS.


Each service provider profile provides the following details:

  • PO service suite and scale of operations: key leaders, services suite, FTEs, and recent developments and investments
  • PO client portfolio: major clients and recently announced contracts, as well as PO revenue split by geography, industry, and buyer size
  • Global PO delivery locations: details of key delivery locations worldwide
  • PO technology solutions: brief descriptions of key technology solutions
  • Detailed assessment of PO capabilities: market success, delivery capability assessment, and remarks on each service provider’s strengths and areas of improvement


Procurement Outsourcing (PO)


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