Winning the War for Talent: An Enterprise Guide to Building a Sustainable Workforce Strategy
State of the Market Report

24 Jul 2020
by Ronak Doshi, Nisha Krishan

Talent is becoming a key imperative to deliver on enterprises’ digital transformation mandates. Business leaders have realized that talent holds the secret to their future value and success. However, despite the perceived importance of workforce planning, enterprises have adopted a subdued approach to talent management, leading to challenges in talent availability and readiness. The lack of alignment between the academia and the industry, along with high demand for technology talent across industries and functions, has increased the gaps in talent availability. All these factors are making enterprises redefine their workforce planning initiatives.

To help enterprises future-proof their workforce strategy, Everest Group tracked 1,150+ hard skills across the IT services stack with respect to current and unmet industry demand. Enterprises can use this detailed skills taxonomy, along with our Talent Performance Framework, to plan their current and future talent requirements.

This report aims to share recommendations on future-proofing enterprise talent strategy and sheds light on the pandemic’s impact on enterprise talent models and workforce strategy.


  • Geography: global
  • Market segment: Future of workforce – Skills and talent
  • Sources leveraged: analyst inputs, Everest Group research (covering recruiters, industry experts, and industry associations), ongoing interactions with enterprises and service providers, and publicly available secondary data sources


In this research, we propose a way for enterprises to future-proof their workforce strategy. The report is divided into the following sections:

  • Market deep-dive, which covers an enterprise guide to building skills of the future, Everest Group Talent Performance Framework, impact of COVID-19 on workforce strategy
  • Implications for enterprises



Data & Analytics


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