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Insourcing is defined as the shift in service delivery from a third-party outsourcing model to the Shared Services / Global In-house (SS/GIC) model. It has gained momentum in the recent past. Multiple organizations are rebalancing their sourcing model mix in favour of insourcing, given a wide range of strategic and operational benefits it offers. The insourcing journey can be full of pitfalls; hence, it is imperative for enterprises to have a clear understanding of the best practices to insource successfully.
This document will help you identify:
Strategic and operational benefits of insourcing enterprises
Trigger points that drive an enterprise toward insourcing
Case studies highlighting how enterprises have successfully insourced
Best practices for GICs to ensure success of their insourcing journey
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