Property & Casualty (P&C) insurers are witnessing massive disruption in their business ecosystem from evolving customer expectations, emerging risks, and extreme levels of competitiveness in the industry. In order to stay relevant, P&C insurers are investing in business model innovation by reimagining product and channel experience for customers.

To support insurers in their transformation journey, IT service providers are moving beyond the digital enablement value proposition and are looking to develop full stack services offerings, combined with domain-centric consulting capabilities

In this report, Everest Group studied the vision, capability, and market impact of 22 leading service providers with respect to their IT application and digital services portfolio in P&C insurance sector. The service providers were positioned on Everest Group’s proprietary PEAK Matrix™ to identify Leaders, Major Contenders, Aspirants, and Star Performers.

Scope

• Market trends and activity in application and digital services in P&C insurance
• P&C insurance application and digital services PEAK Matrix characteristics
• Service provider characteristics

Contents

In this report, we focus on:

• Assessment of service providers on several capability-related dimensions related to application and digital services for P&C insurers
• Key market trends and their implications for key stakeholders
• Everest Group P&C Insurance Application and Digital Services PEAK Matrix 2020
• Characteristics of Leaders, Major Contenders, and Aspirants on the Everest Group P&C insurance application and digital services PEAK Matrix
• Star Performers on the P&C Insurance Application and Digital Services PEAK Matrix 2020
• Profiles of service providers

Membership(s)

Insurance - IT Services (ITS)