The rapid pace at which insurers are modernizing their applications estate and the need for it to be agile and modular for meeting the evolving industry/customer dynamics has spurred insurers to build a contextualized IT infrastructure environment to meet the unique requirements for building a digital, connected insurer.

Service providers are responding to these demand themes by collaborating with insurers to craft an IT infrastructure services strategy, implementing next-generation IT infrastructure services tenets, developing full-stack IT infrastructure services offerings, and forging partnerships with leading technology vendors to support insurers in their digital transformation journey.

In this report, we analyze the vision and capabilities of 16 leading service providers specific to their next-generation IT infrastructure services portfolio for the global insurance sector. These providers were mapped on the Everest Group PEAK MatrixTM, which is a composite index of a range of distinct metrics related to each provider’s vision & capability as well as market impact. In this report, we focus on:

• The landscape of service providers that provide next-generation IT infrastructure services to insurers
• Assessment of the service providers on several capability-related dimensions related to next-generation IT infrastructure services
• Characteristics of Leaders, Major Contenders, and Aspirants on the Everest Group Next-Generation IT Infrastructure Services in Insurance PEAK MatrixTM
• Implications for insurers and service providers

SCOPE OF THE ANALYSIS

• Market trends and activity across next-generation IT infrastructure services in the insurance sector
• Characteristics of next-generation IT infrastructure services in insurance PEAK MatrixTM
• Service provider characteristics

CONTENT

This report analyzes service provider capabilities specific to next-generation IT infrastructure services in insurance:

• Everest Group PEAK Matrix for next-generation IT infrastructure services in insurance
• Key demand themes and market analysis
• P&C insurance digital services demand themes:
• State of adoption for next-generation IT infrastructure services by insurers
• Market size and growth characteristics
• Implications for key stakeholders
• Profiles of service providers

Membership(s)

Insurance - IT Services (ITS)

Cloud & Infrastructure Services