The Multi-Country Payroll (MCP) Solutions Service Provider Profile Compendium is a companion to Everest Group’s latest study, Multi-Country Payroll (MCP) Solutions – Service Provider Landscape with PEAK Matrix™ Assessment, March 2019. This report provides comprehensive and fact-based snapshots of 15 major MCP service providers, covering the service provider’s delivery capability, market strategy, key organizational developments, delivery footprint, and client portfolio across countries in scope, industries, and buyer sizes. Each service provider is also positioned on the Everest Group PEAK Matrix™ for an insightful comparison.

Scope

This compendium tracks 15 major MCP service providers, including ADP, ADAM HCM, Ascender, CloudPay, Excelity, iiPay, i-Admin, Immedis, Mercans, Neeyamo, NGA HR, PaySpace, Safeguard Global, TMF Group, and Zalaris.

Contents

In this research, we analyze MCP service providers across the following dimensions:

• MCP service capability and strategy – includes company overview, leadership, MCP functional capabilities across geographies, partnerships, key MCP-related developments, technology solutions, and spread of MCP FTEs globally
• MCP client portfolio – includes total number of clients and pay slips processed, major clients, split of pay slips by geography, and client split by countries in scope, industry, and buyer-size
• MCP country coverage by service provider on its own – lists the countries covered by the service provider on its own
• MCP country coverage through in-country partners – lists the countries covered by the service provider through in-country partners
• Detailed assessment of MCP capabilities – includes Everest Group’s assessment of provider performance in each of the delivery capabilities of the PEAK Matrix, along with key strengths and areas of improvement

This compendium provides key stakeholders with a snapshot of 15 major service providers’ offerings and capabilities. It will enable service providers to benchmark their areas of strength and development vis-à-vis other providers, while buyers and potential buyers of MCP will be able to assess the providers on the desired set of capabilities.

Membership(s)

Human Resources Outsourcing (HRO)