The nature of employment as well as workforce is changing at a rapid pace. As a consequence, the nature of the HR function has also changed, moving away from the traditional drivers such as cost savings. Perhaps, most importantly, enhancing employee experience is increasingly becoming a key priority not only for HR to attract, engage, and retain talent, but also for the business to create value. The ability to provide a superior employee experience, is a key characteristic of an organization that can successfully engage the human workforce and significantly enhance their efficiency in handling day-to-day tasks. The key objective of this report is to aid enterprises during their employee experience / HR transformation journey with insights, methodology, and practical approaches for enhanced employee experience. This report also highlights the key enablers of an enhanced employee experience that will act as levers for an enterprise to take forth their employee experience journey.
Using a five-step approach to adopt, expand, and scale employee experience projects, this guidebook taps various frameworks, such as Employee Experience Model (EEM), to empower enterprises to conceptualize where they want to go with enterprise employee experience, what capabilities they need to develop to get there, and the ideal path for their journey. It also evaluates winning strategies for building employee experience capabilities and generating greater impact. Additionally, it discusses ways to intertwine various moments that matter for an employee to his/her experience at work.
