Talent Readiness for Next-generation IT Services PEAK Matrix™ Assessment 2020: Closing the Demand-Supply Gap

13 Dec 2019
by Ronak Doshi, Aaditya Jain, Tanya Srinath

With rapid adoption of digital technologies, the war for talent is expected to accelerate for the next-generation technology areas. As talent becomes a key determinant of success, the need for a hyper-productive, multi-skilled and diverse talent pool has become critical. Shortage of internal talent is pushing enterprises to seek support of service providers that are investing in talent readiness for the next-generation IT services and can help clients move through their digital transformation journey.

Talent readiness evaluates the vision and capability as well as market impact generated in terms of building and transforming a diverse talent pool to deliver the next-generation IT services. In this research, we present the PEAK Matrix assessment and detailed profiles of 17 IT service providers for talent readiness in next-generation IT services.

The report covers the following IT service providers: Accenture, Atos, Capgemini, Cognizant, DXC Technology, CSS, HCL Technologies, IBM, Infosys, LTI, Mphasis, TCS, Tech Mahindra, UST Global, Virtusa, Wipro, Zensar


This report covers the following:

  • Talent readiness for the next-generation IT services PEAK Matrix assessment
  • Talent readiness leaderboards for the next-generation IT services for:
    • Next-generation IT application services
    • Next-generation IT infrastructure services
    • Next-generation data services
    • Exponential technologies
    • Design and interactive services
  • Service provider profiles for talent readiness for the next-generation IT services


Application Services

Banking & Financial Services (BFS) - IT Services (ITS)

Cloud & Infrastructure Services

Data & Analytics

Digital Services

Enterprise Platform Services (EPS)

Healthcare IT Services (ITS)

Insurance - IT Services (ITS)

Life Sciences IT Services (ITS)


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