Application Services in Capital Markets – Services PEAK Matrix™ Assessment 2019: Data, Cloud, and Platform Investments to Fuel Innovation and Optimize Costs

20 Nov 2018
by Jimit Arora, Ronak Doshi, Aaditya Jain, Pranati Goswami, Supratim Nandi, Rahbare Islam Nayyer

Global capital markets firms are investing in technology themes such as data, platform, modernization, and experience to offset the challenges faced due to the evolving nature of consumer demands, complexity of regulatory landscape, sluggish growth, and the threat from niche financial technology firms (FinTechs). In a bid to contain costs, manage regulations, and grow their revenue base, capital markets enterprises are investing in utilities & platforms and exploring technologies such as Robotic Process Automation (RPA), blockchain, machine learning, cloud, and robo-advisory. With technology becoming core to the business, the capital markets landscape is witnessing continued disruption.

Service providers respond to these demand themes by investing in capital markets Centers of Excellence (COEs), certified talent, platforms, and partnerships. In this report, we assessed the vision & capability and market impact generated by 27 IT service providers for their capital markets IT application services capabilities.

These providers were mapped on the Everest Group PEAK Matrix™, which is a composite index of a range of distinct metrics related to each provider’s vision, capability, and market impact to identify Leaders, Major Contenders, and Aspirants. In this report, we focus on:

  • The landscape of service providers offering capital markets IT application services to financial services enterprises
  • Assessment of primary demand trends including adoption by geography, lines of business, and strategic priorities
  • Assessment of service providers on several capability-related dimensions
  • Characteristics of Leaders, Major Contenders, and Aspirants on the Everest Group Capital Markets IT Application Services PEAK Matrix™
  • Identification of five Star Performers based on their relative year-on-year movement
  • Implications for capital markets buyers and service providers


  • Market trends and activity for capital markets IT application services in FS firms
  • Capital markets IT application services PEAK Matrix™ characteristics
  • Capital markets IT application service provider characteristics


This report analyzes IT services in the global capital markets sector:

  • Capital markets IT services trends and their implications for key stakeholders
  • Everest Group Capital Markets IT Applications Services PEAK Matrix 2019
  • Capital Markets IT application service demand themes:
    • Agile/DevOps implementation
    • Cloud services
    • Application modernization services
    • Customer experience management
    • Cybersecurity services
    • Data management services
    • Digital transformation services
    • Product/platform implementation services
    • Utility platform services
  • Profiles of capital markets IT application service providers


Banking and Financial Services (BFS) – IT Services


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