Reimagining Talent Acquisition in a Digital-First Era

14 Mar 2018
by Rajesh Ranjan, Krishna Charan, Arkadev Basak, Vishal Gupta

The global Talent Acquisition (TA) industry is undergoing a tremendous change, driven by an influx of tools and technologies built on the emerging digital technology landscape. “Reimagining Talent Acquisition in a Digital-First Era” is the second of a three-part series of reports outlining Everest Group’s take on the impact of emerging digital technologies in the TA space. This paper is essentially a deep dive into the digitalization potential of various TA processes leveraging the next-generation technology levers.

The following information is analyzed and captured in the report:

  • Next-generation technologies that can digitalize TA processes: The paper focused on the impact of next-generation technologies such as Robotic Process Automation (RPA), Artificial Intelligence (AI), and advanced analytics, either as stand-alone or in a combination, to digitalize each of the 19 TA processes defined
  • Extent of digitalization of TA processes: The digitalization potential of TA processes was evaluated to estimate the extent of digitalization possible within all the tasks defined under each of these processes. Existing theoretical / recently-implemented technology use cases for digitalizing various TA tasks, as well as possible themes and uses cases that can emerge in the future, have been highlighted where relevant
  • Quantum of benefits generated by these technologies: For each process, the quantum of benefits provided by these technologies in terms of efficiency, experience (both candidate and recruiter), and insights (or net new gains) were evaluated


Managed Service Provider (MSP)

Recruitment Process (RPO)


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