Multi-Country Payroll Outsourcing (MCPO) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018

28 Sep 2018
by Anil Vijayan, Priyanka Mitra

The MCPO market has grown rapidly at a CAGR of ~20% from 2016 to 2017, to cross US$1.7 billion. It is currently dominated by only a handful of service providers; however, due to rapid growth in evidence, other providers are also beginning to adopt new strategies to gain market share. While technology and partnerships continue to play an important role, providers are coming up with innovative solutions to maximize their process and geographic coverage. Value-added services, such as mobility, analytics, and service delivery automation, are gaining greater importance.

In this research, we analyze the global MCPO market across the following dimensions:

  • Relative positioning of 15 service providers on the Everest Group PEAK Matrix for MCPO
  • Key strengths and development areas for service providers

Scope of analysis: MCPO deals

  • Where at least two countries are in scope
  • Where at least the “payroll calculation (gross to net)” subprocess is included
  • Across all geographies and industries


This report examines the dynamics of the Multi-Country Payroll Outsourcing (MCPO) service provider landscape. It provides a deep-dive analysis of how the service providers shape up in terms of their market impact and vision & capability. Based on the comprehensive Everest Group PEAK Matrix, 15 MCPO service providers are segmented into Leaders, Major Contenders, and Aspirants.

  • Everest Group has classified 15 MCPO service providers on the Everest Group PEAK Matrix into:
    • Leaders: ADP, NGA Human Resources, and TMF Group
    • Major Contenders: activpayroll, Ascender, CloudPay, Excelity, iiPay, Neeyamo, SD Worx, SGWI, and Zalaris
    • Aspirants: Blue Marble Payroll, Elanor, and PaySpace
  • Neeyamo, NGA Human Resources, and TMF Group have been identified as Star Performers on the MCPO PEAK Matrix
  • Additionally, this report also contains Everest Group’s remarks on each of the 15 MCPO service providers’ strengths and areas of improvement


Human Resources Outsourcing (HRO)


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